video uploads

[Shams Qaend]

Hi Ramy,

Thank you so much for contacting us, and we sincerely apologize for any inconvenience you have been facing.

Could you please try using another browser like Microsoft Edge, or Mozilla Firefox?

Are you trying on a desktop, laptop, tablet or phone?

Also could you please share a screenshot of the issue?

[Ramy EL Chemaly]

hello again, i tried on mozilla as well.

I am trying on a Macbook.

[Shams Qaend]

@awjaq Could you please have a look at this?

[Shams Qaend]

Hi Ramy,
We have tried accessing the lectures using an iPad through Safari, and they were working fine.
Please try across different devices, and different browsers, if we are not able to replicate the issue on our side, we won’t be able to fix it on yours.

Please let us know, how did it go.

Have a wonderful day!